Warranty information

All AZARAI rings come with a one year limited warranty which covers cleaning and polishing ONLY.

All other repairs can be undertaken in our workshop for a nominal fee. All warranty repairs MUST be accompanied by a receipt. Without a receipt, repairs are chargeable so please retain your receipts after purchase.

Please bear in mind that ALL jewelry is fragile and requires care to enjoy its use for a long time.

Even gold is susceptible to scratches that dull its shine over time. Take off your rings if you are doing physical labor or handling harsh chemicals and clean it regularly to remove soap scum and buildup.


EJ COLE AND CLEARANCE ITEMS ARE EXCLUDED FROM THE AZARAI WARRANTY


Repairs and Customisation

All repairs and customizations are sent to our jewelry workshop and require SEVEN working days for completion.

The SEVEN working days excludes weekends and public holidays so please plan accordingly.

Please see below our current prices for customizations and out-of-warranty repairs.

ALL PRICES ARE PER RING

Ring engraving ₦2,500
Cleaning and polishing ₦2,000
Ring resizing* ₦2,500
Stone replacement ₦5,000

Help

 

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Warranty and Repairs
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Contact us

Customer Service
Email: info@azarai.com
Phone 1: 0700 5556060
WhatsApp: 0806 6558014

Opening Hours:
Monday to Friday: 10am - 6pm
Saturdays: 11am - 6pm
Public Holidays: 11am - 6pm
Sundays: CLOSED