GENERAL INFORMATIONMost orders are processed and dispatched within 1 working day depending on the payment method.
WE DO NOT CURRENTLY OFFER ANY SAME-DAY DELIVERY OPTIONS
- Orders placed and paid for before 2pm Monday through Friday (EXCLUDING PUBLIC HOLIDAYS) will be processed and dispatched to our courier partners within 1 working day. Thereafter, delivery is within 1 to 4 working days nationwide.
- Orders paid for via debit or credit card are usually picked up by our courier partners on the same day.
- Orders paid for via bank deposit are picked up by our courier partners the next working day after payment is confirmed.
- Orders placed and paid for after 2pm or on weekends and public holidays will be picked up by the courier company on the next working day.
Please note that we do not ship on weekends or public holidays.
Customers will receive a shipment confirmation email once the order has been processed and dispatched to our courier partners.
Where available, the email will include tracking information when the order has shipped.
All orders are shipped via FedEx or DHL and require a signature upon delivery.
|Processing time||Shipping duration||Estimated delivery|
|Within Lagos||1 to 2 working days||1 to 2 working days||2 to 4 working days|
|Metro Abuja and Port Harcourt||1 to 2 working days||1 to 2 working days||2 to 4 working days|
|Rest of Nigeria||1 to 2 working days||1 to 3 working days||2 to 5 working days|
Please note that FedEx and DHL do not deliver on weekends or public holidays.
FREE IN-STORE PICKUP
We are pleased to offer free in-store pickup in any of our stores in Lagos and Abuja based on the following delivery timelines
|Azarai Ikeja||2 working days|
|Azarai Lekki||3-5 working days|
|Azarai Abuja||5-7 working days|
If you need your purchase more urgently, please select the paid delivery options instead at checkout.
Our standard delivery timelines would apply in this case. SAME DAY COLLECTION IN STORE IS NOT AVAILABLE!!!
|Orders above ₦50,000||FREE|
Our courier partners will usually call before making a delivery attempt. If they are unable to deliver a package or reach the customer on the phone to schedule a re-delivery, the package will be taken back to their local depot where it can picked up at the customer's convenience.
Please find out more about our international order process from here: https://www.azarai.com/pages/international-orders
All international orders are shipped securely via DHL in 3 to 7 working days.
Monday to Saturday: 10am - 7pm
Public Holidays: 10am - 7pm
Sundays: 12pm - 6pm